Business Support Controller

Job Responsibilities

• Priorities: Assist management in administrative detail, all projects
• Planning updating forecast and demand for all product lines.
• Raising purchase orders
• Logistics and despatch paperwork
• Maintaining and updating COID log.
• COC collation.
• Asset coordination.
• Coordinate workflow.
• Update and chase delegated tasks to ensure progress to deadlines.
• Seek greater role in projects within administrative and other areas of competence.
• Seek training on projects as needed.
• Take initiative in manager's absence.
• Protect and withhold confidentiality through all activities; ensure discreet handling of all business.
• Activities - provide general and broad administrative and clerical support including; but not limited to: Assist with presentation and report preparation
• Complete expense reports processing
• Maintain email monitoring and prioritizing.
• Handle file organization
• Coordinate travel arrangements
• Assist personnel, as required.
• Provide excellent customer service when interfacing with clients.
• Compose correspondence/reports as requested.
• Plan and coordinate team and related events and activities
• Phone: Provide back-up phone support during meetings and other calls
• Coordinate materials for callbacks as needed.
• Route calls elsewhere as needed.
• Appointments/Meetings: Maintain calendar, conference/meeting schedules; ascertain which events require presence.
• Fix commitments to maximize time efficiency; allow decision/desk time.
• For meetings organized by the Operations Manager: Prepare agenda in advance.
• Arrange meeting facilities including: conference room, projector, food/drinks Prepare and track notes and actions; maintain action logs
• Visitors: Screen to control interruptions
• Provide support as needed.