Director Operations

Job Responsibilities

• Implementation and management of Hapag-Lloyd organizational structure and process, as it pertains to Port Operations, Equipment, Transport Dispatch and Maintenance &Repair function
• Chair staff meetings to review and guide progress of costs savings initiatives and operational priorities
• Equipment control management of all company owned and leased equipment, including maintenance and repair
• Resolution of high-level concerns
• Monitor performance bench-marking figures to recognize and appraise personnel and to guide them for improved performance when necessary
• Represent Area within committees, pursuing efficiencies, cost savings through the sharing of resources and services
• Maintain working knowledge of all governmental rules and regulations
• Participate in various Hapag-Lloyd working groups, business processes and any areas as requested by Senior Management
• Assist local management in selection/hiring of staff
• Maintain communication with local managers, providing, and disseminating updated information regarding Hapag-Lloyd policies and procedures
• Work closely with other Area Directors on process improvement and communication flow
• Coach and develop individual department managers and staff. Have regular performance reviews in line with company’s policy and management requirements
• Ascertain that the workload is balanced amongst the various disciplines within each department