Operational Experience
- Proved track record of operational experience
- In-depth understanding of operational environment in the assigned ports
- Well-connected in the local shipping community with strong influence
Set Standards
- Minimise variation and exceptions
- Optimise processes
- Optimise execution
Display Operational Mindset
- Ensure reliable and efficient performance
- Constant and sustainable delivery
- Maintain focus, prioritise and deselect tasks
Handle Contingency/Emergency Situations
- Anticipate and identify bottlenecks and mitigate risk
- Contingency planning
- Scenario building
Encourage Business Interface
- No technical arrogance
- Include commercial aspect
- Transform technical aspects to customer value
Possess Technical Knowhow
- Understand the ‘machine’ and the impact and consequences of actions
- Know the critical factors and process levers
- Systems thinking
- Not afraid of hands on approach
Drive Results
- Clear roles and accountability
- Working harder is not a quality
- Meeting the KPI
- Deliver results
- Focus on impact and the factors which can be managed
Project knowledge
- Initiate and lead improvement local projects to improve terminal productivity
- Participation of global, regional and local projects
- Optimize terminal’s resource allocation, in order to achieve high standard of ser-vice delivery to customers at lowest possible cost.
Shanghai, China