16/02/2024

Operations Coordinator

Job Responsibilities

  • First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
  • Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
  • Handling of customer requests and supply chain incidents / disruptions
  • Inform / highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
  • Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
  • Follow up on missing events and investigate data inconsistencies
  • Provide input to supervisors in the preparation of reporting, monthly reviews and quarterly business reviews

 

Skills

This position will suit someone who has a passion for customer service and has ideally worked within a logistics or freight forwarding environment. You will have the ability to think of your feet and effectively find solutions to critical issues in a timely manner. As you will be communicating with customs on a regular basis, you must be an effective communicator at all levels, both verbally and written.

Job location

Ashby-de-la-Zouch, England, United Kingdom

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