22/05/2024

Quality Officer

Job Responsibilities

  • Support process owners to develop processes and documentation;
  • Verify consistency and conformity of QMS controlled documents in the QMS through document validation;
  • Ensure control of documents and records indicated in the Affiliate's processes and recommend new documents or records to the corresponding Process Owner whenever deemed necessary;
  • Monitor and consolidate reporting on stakeholders' satisfaction;
  • Manage audits and inspections, non-conformities, awards and complaints, and suggestion for improvement of the organization;
  • Ensure root cause analysis to process deviations, non-conformities and observations raised and effective closure based on evidences;
  • Consolidate, analyse and follow-up with the Affiliate's Organisations and process owners the audits and inspections Programme in place;
  • Support the management of specific projects and research;
  • Manage documentation and data collection;
  • Provide assistance for the communication campaigns, Webinars, Newsletters, social media;
  • Assist the evaluation team in the evaluation of contracts with local/ JV Affiliate suppliers against Procurement Procedure and Operational Safety Management (OSM) requirements;
  • Ensure the monitoring of identified critical suppliers;
  • Maintain records of all reviews of contracts in the contract register;
  • Evaluate and audit critical Suppliers as per requirements;
  • Provide seamless back up support to other teammates;

 

Skills
  • Minimum Higher School Certificate and professional certificate in Quality Management and/or relevant equivalent qualification;
  • Have at least a minimum of 3 years of experience in a similar position or administrative position or as a travel agent;
  • Knowledge of Marine Industry and/or Oil and Gas industry is a plus;
  • Demonstrate good listening and communication skills;
  • Sound organisation skills and rigorous with a professional approach at all times;
  • Ability to work on multiple projects at the same time, prioritize matters and meet deadlines;
  • Willing to work independently and be comfortable working in a multi-cultural environment;
  • Have an excellent knowledge of MS Office/ Excel skills; and
  • A good command of French and English is essential.
Job location

Port Louis, Mauritius